Terms Of Use

Introduction

Welcome to Microspace Engineering (“we,” “our,” “us”). By engaging our website, software and hardware development services, you agree to comply with and be bound by the following Terms of Service. Please review them carefully.

Services Provided

We specialize in providing website, app and hardware development services, our services including but not limited to:

Client Responsibilities

To ensure successful project delivery, you agree to:

  1. Provide clear and complete project requirements.
  2. Respond promptly to our communications.
  3. Supply necessary content, assets, or materials required for the project.
  4. Obtain necessary permissions or licenses for any third-party materials used in the project.
  5. Acknowledge that any misuse, illegal application, or unethical use of the provided content is solely the responsibility of the client, and we are not liable for such misuse.

Payment Terms

  1. A non-refundable deposit for down payment is required before work commences, the amount of down payment will be stated in the project agreement.
  2. Payment schedules and milestones will be outlined in the project agreement.
  3. Late payments may incur a 10% late fee per specified time-frame.

Intellectual Property

  1. Upon full payment, ownership of the final deliverables will transfer to the client, except for any third-party materials or proprietary tools used in the development process.
  2. We reserve the right to showcase completed projects in our portfolio unless otherwise agreed.

Confidentiality

  1. Both parties agree to keep all proprietary information confidential.
  2. We will not disclose, share, or sell your confidential information to third parties without your consent.

Revisions and Feedback

  1. The number of revisions allowed will be specified in the project agreement.
  2. Additional revisions beyond the agreed number may incur extra charges.

Termination

  1. Either party may terminate the agreement with written notice.
  2. In the event of termination, the client agrees to pay for all work completed up to the termination date.

Warranty and Support

  1. We provide a warranty period that stated upon the contracts for resolving bugs or defects identified in the deliverables.
  2. Any reports beyond bug fixes or defect beyond contracted work will classed as “Features” or “Add Ons” and be available with an additional cost.
  3. Post-warranty support and maintenance will be available at an additional cost.

Liability

  1. We will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our deliverables.
  2. Our total liability will not exceed the total amount paid by the client for the specific project.

Governing Law

These terms are governed by the laws of Indonesian Law. Any disputes will be resolved in the courts of Indonesian Law.

Amendments

We reserve the right to update these Terms of Service at any time. Clients will be notified of significant changes.

Contact

For questions or concerns regarding these Terms of Service, please contact us at: